Frequently Asked Questions

What is an email alias?

An email alias is a secondary email address that forwards messages to your primary email account. It helps keep your real email address private and protects you from spam and phishing attacks.

How does an email alias service work?

Our service allows you to generate unique email aliases that you can use instead of your real email address when signing up for websites or newsletters. Emails sent to these aliases are forwarded to your primary email, and you can manage or deactivate them at any time.

Who can benefit from using email aliases?

Anyone who wants to protect their real email address from spam, phishing, and unwanted emails can benefit from using email aliases. This includes individuals, businesses, and professionals who frequently sign up for online services.

Can I create multiple email aliases?

Yes, you can create multiple email aliases with our service. We offer one free alias to get you started, and you can create up to an unlimited number of aliases with our paid subscription plans. Each alias can be used for different purposes, such as shopping, newsletters, or social media, giving you complete control over your email privacy.

How do I manage my email aliases?

You can manage your email aliases through our user-friendly dashboard. Here, you can create new aliases, view active ones, deactivate or delete them.

Can I reply to emails sent to my alias?

Yes, you can reply to emails sent to your alias without revealing your real email address. However, this feature is available with our paid subscription plans. Our service ensures that your replies are sent through the alias, maintaining your privacy and protecting your real email address.

How does your service protect against spam and phishing?

Our email alias service filters out spam and suspicious emails before they reach your inbox. You can also deactivate or delete aliases that start receiving spam, cutting off unwanted messages completely.

Is my personal information secure with your service?

Yes, we use advanced encryption and security protocols to protect your personal information. Your email aliases are only visible to you, and we do not share your data with third parties.

What happens if an alias is compromised?

If an alias is compromised or starts receiving spam, you can easily deactivate or delete it from your dashboard, stopping all emails to that alias immediately.

Why can I only sign up with a Gmail account?

Currently, we only support sign-ups with Gmail accounts to ensure seamless integration and optimal performance of our email alias service. Gmail's robust infrastructure allows us to provide reliable forwarding and management of your email aliases. We are working on expanding support to other email providers in the future to accommodate more users.

Is your service free?

We offer a free plan that includes one email alias to get you started. For additional features and the ability to create unlimited aliases, you can upgrade to one of our premium subscription plans. Visit our pricing page for more details on the benefits of each plan.

What payment methods do you accept?

We accept various payment methods, including credit cards, PayPal, and other secure payment options. You can choose the one that suits you best during the sign-up process.

I’m having trouble receiving emails through my alias. What should I do?

First, check your spam or junk folder. If the email is not there, ensure that your alias is active and correctly set up. For further assistance, please contact us directly at admin@notmyrealemail.com.

How do I deactivate an email alias?

You can deactivate an alias by logging into your dashboard, selecting the alias you want to deactivate, and clicking the deactivate button. This will stop all emails from being forwarded to your primary inbox.

Can I recover a deleted alias?

Unfortunately, once an alias is deleted, it cannot be recovered. You will need to create a new alias if needed.